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To Police product brought off our website with aim of improving the standard and quality of products brought off our website.
To make sure only genuine product get to the African market especially Nigeria.
To get data for research on consumers and client observations on products purchased online from us with aim of improving product quality and standard for the Nigerian and African Market.
Step 1: Stop using the product (Prescription or OTC medicines, cosmetics, food & beverages, biologics, medical devices, diagnostics, chemicals, etc) whenever a reaction (bad side effects, new or worsening symptoms, severity) or any other problem (bad smell, color change, signs of contamination, foreign materials in the product, other quality problems, defects/malfunctions, product use error, suspected faking, poor packaging/incomplete package information, problems after a switch from one manufacturer to another) is noticed after using a product;
Step 2: Contact a healthcare provider like your pharmacist or doctor after noticing such reaction or related problem, as D4Dwatch does not provide medical advice;
Step 3: Report the problem to D4D Watchdog. See the form below;
Complete an electronic Voluntary D4D Watch form (report) online to report a problem. Important data to be captured include the name or initials of the patient or client (including age and sex, ethnicity/race, address, phone, email), type of problem, description of the problem/event/product use error including dates noticed, brand or generic name (and strength, lot number, expiry date, product codes or identification marks on labels or container) of the (suspected) product and the manufacturer (including date it was started and stopped if medicine), name and address/contact phone number/email of reporter for follow up email or call, severity of the problem (death, hospitalization, disability, life-threats, other serious (adverse) problems), and any treatments received in cases of reactions. Clients should also be asked if product is still available for evaluation and assessment.